Shipping policy

Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. You’ll receive another notification once your order has shipped.
Please note that during busy seasons (e.g., Christmas), processing times may take slightly longer.

Domestic Shipping (United Kingdom)

We currently ship from Manchester, UK.

• Standard Delivery (3–7 business days): £3.99

• Free Delivery: on all UK orders over £30

Delivery times may vary depending on location and Royal Mail service schedules.

Order Tracking

Once your order has been shipped, you’ll receive a confirmation email with a tracking number (if applicable). Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us at woolsocks0mos@gmail.com with your order number. We’ll investigate with the courier and update you as soon as possible.

Returns or Exchanges

If you need to make a return, please refer to our Returns Policy for details on how to proceed.

Contact

For any shipping-related questions, please contact us at:
📧woolsocks0mos@gmail.com